Oceansuits terms & conditions for repairs and service work.
Repairs and alterations to all brands and all styles of Wetsuits and Dry Suits. Oceansuits also repair most neoprene products, Gear bags and even some Buoyancy vests: However…
Prices are a GUIDE ONLY, because in some cases the work is more complicated than is evident over the phone.
You must make your instructions clear, don’t assume we will know what is required, even if you have called and spoken to Oceansuits staff.
All repairs are at your risk …Note; every care will be taken with your goods, but no responsibility will be taken for goods damaged or lost in transit or whilst in our care.
Communications are better if goods are sent with the work sheet including all your details (see forms on downloads).
Oceansuits reserves the right to either not repair goods that may smell very bad or are salty and dirty or to charge you extra for cleaning the product before we begin work.
Minimum charge $15. Freight is your cost… or charged at our cost with GST.
All repairs are quoted on a ten-day turn around. We will endeavour to reduce this time.